Shipping policy
Shipping Policy
Effective Date: January 20, 2025
At Trendline Apparel, we are committed to delivering your orders safely and efficiently. Below is an overview of our shipping process, times, and policies.
1. Processing Time
- Order Processing: All items are made to order and typically take 2–5 business days to process before shipping.
- Delays: Processing times may be longer during holidays or high-demand periods.
2. Shipping Times and Rates
We offer the following shipping options:
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 5–7 business days after processing | Flat rate or free shipping for orders over [amount] |
| International | 10–20 business days after processing | Calculated at checkout |
3. Tracking Your Order
- Once your order ships, you will receive a confirmation email from orders@trendlineapparel.co with a tracking number.
- Use the tracking number to follow your shipment’s progress.
4. Shipping Issues
- Lost or Delayed Packages: If your package is delayed or appears lost, please contact support@trendlineapparel.co. We will work with the carrier to resolve the issue.
- Incorrect Shipping Information: Please ensure your shipping address is correct. We cannot be responsible for packages shipped to incorrect addresses provided at checkout.
5. International Shipping
- International shipping times may vary depending on customs processing in the destination country.
- Customers are responsible for any customs duties or import taxes applicable in their country.
6. Damaged Items
- If your item arrives damaged, contact us within 7 days at support@trendlineapparel.co with a description and photos of the damage. We’ll work with you to send a replacement.
7. Questions?
For any questions about your order or shipping, reach out to us at info@trendlineapparel.co.